Strategic, results-oriented executive/general manager who generates ground breaking approaches to business and marketing problems. Highly skilled at leading and managing multi-disciplinary environments. Expedites consensus in quickly evolving conditions. Key leadership demonstrated in: · Evaluating, developing and executing key business objectives · Business positioning, marketing, sales, product development, strategic planning, and process improvement · Conceived and implemented Visa’s first Merchant Division · Exceeded sales quota 11 consecutive years
Digital Payment Inc. Incline Village, Nevada Chairman and CEO Formed Digital Payments Inc., a consulting firm providing advisory services in the areas of prepaid, alternative electronic payment products and merchant acquiring services. Fully retained by TSYS for the past year providing consulting services based on deep domain knowledge of the US merchant base. Helped integrate the Infonox acquisition and developed sales and marketing plan to expand multifunction kiosks to new markets including Simon Malls and convenience stores. 2001-2006 NPC Louisville, Kentucky
Executive Vice-President, Sales & Marketing Responsible for all sales including ISO channels, relationship management and marketing. As member of the senior management team expanded to new markets and he was involved in the Bank of America acquisition.
1989-2000 VISA U.S.A. San Mateo, California
Executive Vice-President, U.S Merchant Sales and Integrated Solutions
Responsible for U.S. merchants – cradle-to-grave Visa business all merchant industries- New Products, Marketing, Sales, New Technologies, Co-Branding, Card Processors, Merchant Operations and Merchant Advertising Responsibility included the following divisions: · Major Established Markets · New and Emerging Markets · Field Sales · Payment Solutions Technologies · Acquirer/Processor Sales and Marketing · Merchant Marketing · Merchant Co-Branding · New Product Sales · Merchant Operations · Merchant Public Relations · Merchant Sponsorship Managed budget of $75 MM with sales of $600 Billion Reported to: · President & CEO Visa U.S.A. · COO Visa U.S.A. · President e-Visa U.S.A. Previous positions: · EVP Merchant Market Development & Acceptance · EVP Merchant Relations, Visa U.S.A. · SVP Merchant Relations, Visa U.S.A. · VP Merchant Relations Visa U.S.A.
1982-1988 AMERICAN CYANAMID Wayne, New Jersey VP Sales and Marketing - Consumer Package Goods Division Responsible for all sales and marketing for Cyanamid’s Consumer Division Brands included: · Old Spice Fragrances · Breck Hair Care Products · Pine Sol Household Products · Combat Insecticides Reported to: · President American Cyanamid Consumer Package Division Previous Positions: · National Sales Manager – Household Products and Toiletries Division · Director Sales – Household Products · Regional Manager Toiletries · National Training and Development Manager · Regional Manager Household Products
Alba Foods Inc. New York, NY Positions Held:
· National Sales Manager
· Regional Sales Manager · District Sales Manager
1964-1974 Carnation Company Los Angeles, CA Positions Held: · Assistant District Manager · Area Manager · Sales Supervisor · Military Sales Manager · Sales Representative
Education and Professional achievements
· Southwest Texas State University · Allen Military Academy · Carnation Company Executive Management Develop Program · Sales and Marketing Programs · Numerous Senior Management Programs · Member Catuity Board of Directors · Toys R Us Marketing Advisor · Board advisor for NPC, National City Bank and La Salle Bank joint venture
PROFESSIONAL HISTORY My background provides experience and skill set in developing global payment solutions and perspective that has helped financial institutions maximize growth in today’s changing marketplace. For the last three years my Mobile Commerce & Alternative Payments Practice has been focused almost exclusively on tokenization, pear to pear payments and the impact of mobile based solutions across the payments landscape. I have developed simple solutions turning mobile devices into ubiquitous points of sale that just about any business can use.
Digital Payments Inc. President and Founder 10/06 to present
Formed Digital Payments Inc, a consulting firm providing advisory services in merchant processing, ISO/MSP formation, post acquisition integration, development of alternative payment, card acceptance and capital funding solutions, multifunction kiosks, cross border money transfer and bill payment services, digitizing coupons and prepaid cards. Clients include; Cre'dito al Desarrollo Sustentable, S.A., Health Advances USA, Cashklick, Freight Capital, TSYS Acquiring Solutions, NPC, TriSource, PAI, First State Bank, NYCE and others. Key activities and projects are as follows:
2/2015 to present: Compliance Online; Contracted to deliver webinars on BSA/AML compliance and digital currencies.
03/2011 to 02/2015: Health Advances USA; Acting COO and later as President and Director. Transformed an underperforming and insolvent company to a profitable one with over 25% in net profit margin and got it sold for over $3MM.
02/2010 to 03/2011: TSYS; Integration of Infonox acquisition and strategic guidance in expanding into merchant acquiring business
10/ 2007 to 02/ 2009: Global Swift Funding LLC: As the acting CFO/COO structured and industrialized to meet the growing needs of the company including implementation of NetSuite ERP system integration. Formed merchant acquiring ISO.
03/2007 to 09/2007 Worked for Accenture in Financial Services group as Senior Manager, strategy.
Tier Technologies, Reston, VA – Vice President, Tier Technologies01/06 - 09/06 President, Tier Bank
Head of payment cards for Tier Technologies, Inc. Accomplishments include:
·Developed the Infrastructure to issue prepaid cards, including partnerships with VISA, NYCE, Metavante, FirstBank of Tennessee and Interlink
·Digitized state entitlement programs including child support, unemployment, and pension payments
·Developed a biometrics program with BAC for state subsidized day care programs called TierCare
·Formed the structure for a debit card industrial loan bank. Activities included building the staff, forming a board of directors, obtaining FDIC and state banking approval, gaining Visa Membership, developing key policies to comply with SOX, GLB, Bank Secrecy Act, AML, Investment and other corporate policies. The bank application was on hold due to FDIC’s recent ILC policy
Represented Tier at Federal Reserve Bank Meetings and Seminars as the Prepaid Debit Card Industry subject matter expert
JPMorgan Chase, New York – Vice President, Product Management & Strategic Planning 12/03 – 11/05 Head of Global Product Management for prepaid in treasury management services, charged with expanding cash digitization products worldwide and developing new acquisition channels as needed. Accomplishments include:
·Obtained new global product approval to expand prepaid debit cards overseas to issue € denominated debit cards in EU. Developed the legal structure in UK and obtained licensing rights to passport debit and commercial cards throughout all 27 EU countries. Basically positioned JPMChase to be in the wholesale commercial and debit card business in EU. Specific activities included forming an alliance with WildCard Systems and eFunds Corporation to develop a global debit service offering
·Developed a disaster relief MasterCard prepaid debit card for FEMA and Red Cross. Expedited 100,000 cards within three days. Over $70 million in financial aid was distributed as part of the Hurricane Katrina relief effort within a week timeframe
·Issued prepaid cards to over 10 US Treasury Agencies, and a multipurpose, Java chip based MasterCard Debit payroll card to the Navy/Marines – over 100,000 cards issued. Digitized 57 battleships with no cash on board
·Structured JPMChase as a Healthcare Savings Account Service provider
VISA USA, San Francisco – Senior Vice President 1983 – 2003
Formed a highly motivated team of 12 senior managers and structured a new business development unit that explored expanding use of debit cards to new market segments to replace cash and checks. Key accomplishments include:
·Expanding card acceptance to the recurring payments industry with focus on insurance, property management, ISP, cable and telecommunications segments
·Business to Business:Established new markets for the VISA B2B program. Focus on supplier enrollment enabling online bill payment and enhanced data. Making it easier for the buyer to buy and the seller to sell in a fully automated fashion
·Structured a cross functional team and responded to Federal Government’s GSA Smart Pay proposal. Obtained 76% of the business including Department of Defense, Veterans Administration and U.S Postal Service generating over $10 billion in annual sales revenue. Replaced the American Express travel card with Visa
·Expanded card acceptance to Federal and state government agencies including the U.S Postal Service, State department, Customs office, IRS and others. Totaling $10 billion in new incremental sales
·Expanded Visa Card acceptance to the Supermarket industry. Developed a payment solution to expedite consumer activated, in-lane acceptance of credit and debit cards. Increased annual Visa sales volume from $400 million to $50 billion in 7 years
·Management positions in Systems Development and Technical Support. Developed the Travelers Check Refund Referral System
·Developed the Visa Data Capture terminal providing middle market and small businesses a cost effective payment solution to process credit card transactions
NCR Corp, San Francisco – Account Manager/Systems Programmer1976 – 1983 Managed the Bank of America account. Focus on the Bank’s Electronic Services and the Advisory Services that provided global solutions to their affiliates overseas. Exceeded sales objectives every year, programmed NCR Point of Sale Terminals and Processors.
·M.S. – Computer Science, San Jose State University
·B.S. – Mathematics, San Jose State University
·Honorary teaching credential, Computer Science, State of California
· Speaker; Banking Summit 2017 NYC, Panama Papapers and AML implications
Board Member at Large San Diego Cyclo-Vets (1/2014 to present)
·Board of director Health Advances USA (2/2014-2/2015)
·Board of director Global Swift Funding (3/07 to 3/09)
·Advisory Board Member US Treasury and US Navy Board of Directors (2003-2004)
·Business advisor; Republican Governor’s Association (1999 – 2003)
·Advisory Board Member National Grocer’s Assoc. (1991 – 1995)
·Developed the textbook and lectured at College of San Mateo for 10 years.
·Member: National Duathlon World Championship team (2000 – 2003)
·Completed 48 lifetime marathons, 7 Ironman Triathlons, 3 world Championships
·Negotiated and ratified the Visa Co-sponsorship Agreement with the U.S. Postal Cycling Team signing Tour de France champion Lance Armstrong to the team (1998)
SPEAKING AND OTHER ENGAGEMENTS:
·Webinar Payments Landscape and Trends 1/2016
·Webinar Sanctions on Politically Exposed People (PEP) 11/2015
·Webinar Building an effective AML Program 5/2015
·Webinar on the Landscape of Payments 4/2015
·GLG Teleconference: Square’s Partnership with Starbucks 08/12
·Prepaid Card Expo 2006: “Banking the underserved” 02/06
·USA Today Article: Evacuees can get $2,000 per household from FEMA 09/05
·Federal Reserve Bank of Philadelphia: “Payment Cards and the Un-banked” 7/05
·MasterCard Prepaid Forum: “International Payments and Card Usage” 4/05
“For Bill Payments, Credit Card Firms Hope to Provide Alternative to Checks,” Card News, August 20, 2003.
“A Lift for Recurring Payments?” by Fredrick H. Lowe, Credit Card Management, August 2003.
“Credit Card Processing Woes & Solutions for Online Subscription Sellers,” by Paul Nastu, ContentBiz.com, March 12, 2003.
“Visa Now Accepted For Federal Income Tax Payments,” Visa USA, March 19, 2002.
“IRS: Visa Now Accepted,” Today’s News, March 21, 2002.
“Despite Convenience, Charging your taxes Carries a Price,” by Sandra Block USA Today, March 26, 2002.
“Stirrings in the Nonprofit Sector,” by Nick Deane, Credit Card Management, April 2002
“Charge it: Using Plastic to Pay the Rent,” By Ron Lieber, Wall Street Journal, April 18, 2002
LANGUAGES: Fluentin English and Armenian. Conversational in Arabic, Turkish and French